PREREQUISITE: Complete Modules 1 and 2
The objective of Module 3 is to help leaders understand how to coach to improve employee mindset. Mindset is perhaps the most challenging and important area for a leader to understand. Understanding and utilizing an approach to unlock this opportunity provides the leader with a powerful leadership skill that can greatly improve the performance of their team. We discuss in detail how influence and authority are related, and how both can be used effectively in different specific situations to coach positive and negative employee related issues. Most important, the leader will be introduced to a simple approach to recognize and coach positive and negative logic and emotion exhibited by direct reports.
Below is a summary outline of the learning material in this e-learning module.
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